Frequently Asked Questions

We provide complete marble restoration services across Virginia and North Carolina including marble polishing, marble honing, marble repair, crack and chip repair, etching removal, marble sealing, and stain-proof protection. We restore marble floors, countertops, vanities, showers, fireplace surrounds, and all marble surfaces in both residential and commercial properties.

We provide marble repair across all of North Carolina — from the mountains to the coast. Our service area includes Raleigh, Charlotte, Durham, Greensboro, Winston-Salem, Wilmington, Asheville, Cary, Chapel Hill, High Point, Fayetteville, Greenville, Gastonia, Hickory, Burlington, Concord, and every community in between. No matter where you are in NC, our team can repair your marble surfaces.

Yes. Dull, scratched marble surfaces are some of the most common restoration projects we handle. Our polishing process removes surface scratches, etches, and wear patterns, restoring a brilliant high-gloss finish. We assess each surface individually to determine the right approach. Most marble surfaces can be fully restored rather than replaced.

We offer comprehensive grout restoration including deep cleaning, grout repair, cracked grout replacement, complete grout removal and replacement, and grout color sealing. Our color sealing process permanently changes grout color while creating a waterproof, stain-proof barrier that resists mold, mildew, and discoloration for years.

Project timelines vary based on the size and condition of your surfaces. A standard marble floor restoration (200-400 sq ft) typically takes 1-2 days. Smaller projects like vanity or shower restoration can be completed in a single day. Large commercial projects may take 3-5 days. During your complimentary on-site assessment, we provide an accurate timeline for your specific project.

We take extensive precautions to keep your home clean during the restoration process. Our approach minimizes airborne particles, and we thoroughly clean the work area upon completion. Most homeowners are pleasantly surprised by how clean and tidy we leave their space.

We restore all natural stone surfaces including marble, granite, limestone, travertine, terrazzo, onyx, and slate. Each stone type requires specific techniques and products, and our 30+ years of experience ensure the right approach for every surface. We also handle engineered stone and quartz surfaces.

Yes. We provide complimentary on-site assessments with no obligation. During the assessment, we inspect your surfaces, discuss your goals, and provide a detailed written estimate. This allows us to give you an accurate price based on your actual surface condition rather than a generic quote.

Marble polishing creates a high-gloss, reflective, mirror-like finish. Marble honing produces a smooth, matte or satin finish with little to no reflection. Honed finishes are popular for high-traffic areas because they hide minor wear better than polished surfaces. We provide both finishes and can help you choose which best suits your space and lifestyle.

Yes. Grout color sealing permanently changes the color of your grout lines while sealing them against moisture, stains, mold, and mildew. We offer a wide range of colors, so you can match existing tile, create contrast, or unify mismatched grout throughout your home. The color sealant creates a strong, lasting bond that keeps your grout looking fresh for years.

Absolutely. We serve commercial properties throughout Virginia and North Carolina including hotels, restaurants, office buildings, retail spaces, medical facilities, churches, and government buildings. Our commercial services include marble floor restoration, lobby maintenance programs, grout restoration for high-traffic areas, and scheduled preventive care programs to protect your investment.

After restoration, we provide specific care recommendations for your surfaces. General maintenance includes using pH-neutral stone cleaners (never acidic or abrasive products), wiping spills immediately, using coasters and trivets, and scheduling periodic professional maintenance. With proper care, restored marble can maintain its beauty for many years.